Refund policy

Last updated on May 27th 2025

  • ABL Auto Impex believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
  • Cancellations will be considered only if the request is made within same day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • ABL Auto Impex does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
  • In case of any Refunds approved by the ABL Auto Impex, it’ll take 6-8 days for the refund to be processed to the end customer.
  • Customers who have made payments using the Snapmint payment option will receive their approved refund through the original Snapmint payment method. Refunds will be processed only after approval by ABL Auto Impex and may take the standard processing time of 6–8 business days or as per Snapmint's refund processing timeline.

For order cancellations or returns, customers are encouraged to contact us promptly to ensure a smooth process. If you wish to cancel or return your order, please reach out to our support team with your order details. We are here to assist you and ensure your concerns are addressed efficiently. You can contact us by phone at +91 733825 4555 or via email at lunkargenuineparts@gmail.com.